Researchers from Texas Tech University and Temple University have identified key principles that businesses should follow when responding to online reviews. Their research has uncovered the best ways to maximize the use of a review response with the central objective of enhancing online reputation and attracting new clients. After analyzing more than 20 million reviews, […]
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As competition grows and the need to attract loyal clients becomes increasingly important, businesses must focus on their online presence to meet the demands of a tech-driven economy. Having your website place among the top search engine results is one of the most important factors you can control in enticing new customers to learn more […]
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Official Rules NO PURCHASE IS NECESSARY TO ENTER. YOUR CHANCES OF WINNING DO NOT INCREASE WITH A PURCHASE. Eligibility: The Professional Review Response July Facebook Giveaway is open to legal residents of the United States and Canada. Entrants must be eighteen years of age as of their date of entry in this promotion in order […]
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It is a terrible feeling when you discover your first negative online review. The feeling of disbelief turns to anger before you begin to consider the impact one dissatisfied customer might have on your business. We have all been there, and it is frustrating. Unfortunately, there is good reason to be concerned about how online […]
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